Payment and Refund Policy
Martel Law Office
Martel Law Office provides professional legal services billed in accordance with a written retainer agreement.
Retainers
Clients may be required to provide a retainer deposit before legal services begin. Retainers are held in trust in accordance with the rules governing lawyers in Ontario.
Billing
Legal services are billed based on time spent, disbursements, and applicable taxes as outlined in the retainer agreement.
Payments
Payments may be made by credit card, debit, e-transfer, or other accepted methods. Credit-card payments are processed through a secure payment portal.
Refunds
Unused retainer funds held in trust will be returned to the client upon completion or termination of legal services, subject to payment of outstanding fees and disbursements.
Payments made toward invoices for services already rendered are generally non-refundable.
Currency
All payments are processed in Canadian dollars (CAD).